Infrastructure area · 3 solutions
Calls, meetings, rooms and messaging shaped into a consistent workplace experience.
Choose a specific collaboration requirement below, or start with the current environment and let CDS help frame the right engagement.
- 01 · Discover Understand the requirement Users · sites · constraints
- 02 · Design Shape the collaboration architecture Policy · platform · operations
- 03 · Deploy Implement and hand over Implement · test · document
A conceptual collaboration engagement path.
Collaboration portfolio
Choose the requirement, not a generic package.
Calls, meetings, rooms and messaging shaped into a consistent workplace experience.
Unified communications
Unified communications connects voice, messaging, presence and meetings so teams can move between communication modes more consistently.
↗ 02Hybrid workspaces
Hybrid-workspace design connects rooms, desks, identity and collaboration tools so the on-site and remote experience works as one system.
↗ 03Conferencing rooms
A conferencing-room design considers acoustics, camera views, displays, control, platform choice and the support experience together.
↗A clear engagement
From requirement to validated change.
The exact sequence depends on the selected service, the current environment and the responsibilities agreed for the engagement.
- 01Discover
Clarify users, locations, applications, constraints and success criteria.
Discovery · Assessment - 02Design
Shape the target architecture and operating responsibilities.
Design · Proposal - 03Prove
Use a survey, model, pilot or lab where the service requires it.
Validation - 04Deploy
Implement through an approved sequence, then test and document the handover.
Implementation · Handover
What the engagement produces
- Assessment reportFindings from discovery and the current environment
- Solution designTarget architecture, policy and operating responsibilities
- Bill of materialsItemised hardware, software and licensing
- Implementation planSequence, dependencies and change windows
- DocumentationAs-built records handed over at completion
- Project reportWhat was delivered, tested and validated
Ongoing support
- AMCAnnual maintenance contract covering the deployed estate
- Managed servicesMonitoring, incident management, health checks and lifecycle management
- Customer successAdoption, renewal and lifecycle governance
Deliverables vary with the selected service and the responsibilities agreed for the engagement.
Discuss your collaboration requirement.
Start with the condition that needs to change. Product selection follows the requirement.