Distributed estates
Branch, campus, retail, hospitality and warehouse sites managed to one standard.
Managed services · Meraki Access
LAN and WLAN that someone is actually watching.
Managed LAN and WLAN operations for secure wired and wireless access across branches, campuses, retail, hospitality, warehouses and distributed offices.
How the service runs
Concept model
- 01 · Onboard Inventory the access estate Sites · devices · licences
- 02 · Operate Run access day to day Policy · ports · SSIDs
- 03 · Optimise Tune coverage and capacity Analysis · reporting · IMACD
A conceptual service lifecycle used to explain the model—not a customer deployment.
Overview
What it is
Managed LAN and WLAN operations for users, devices and sites. CDS configures the estate, monitors it, manages access policies, supports users and devices, and optimises performance across branch, campus, retail and distributed sites.
- 01
Wired and wireless access operated as one service
- 02
Access policy, SSID and port-level administration
- 03
Monitoring, alerting and proactive optimisation
- 04
Licence tracking and standard change execution
Service inclusions
What is included
Supported Meraki platforms: MR wireless access points, MS switches, MX with Wi-Fi capability and the associated Meraki licensing.
| Service inclusion | Access WLAN | Access LAN |
|---|---|---|
| Meraki dashboard administration | Included | Included |
| CDS service desk and NOC support | Included | Included |
| Meraki cloud-based management | Included | Included |
| Alerts and notifications | Included | Included |
| SSID and splash page management | Included | —Not applicable |
| Access control policy management | Included | Included |
| Port management | —Not applicable | Included |
| VLAN management | —Not applicable | Included |
| Chassis / stack management | —Not applicable | Included |
| Centralized provisioning | Included | Included |
| Monitoring and visibility | Included | Included |
| License management | Included | Included |
| Standard IMACD support | Included | Included |
| Proactive analysis and optimization | Included | Included |
Read the qualifiers. Rows marked optional, tiered, add-on, licence-dependent or “as per SLA” are not included by default — each is confirmed during scoping and written into the service agreement.
Right fit
Who it is for
Lean IT teams
Access operations move to CDS so internal staff are not the first line for user and device issues.
Growing site counts
New locations inherit existing templates, policy and provisioning.
Outcomes
What you get
Consistency
One set of access policies and templates applied across every managed site.
Coverage
Wired and wireless handled under a single service rather than split ownership.
Visibility
Monitoring, alerting and reporting on the access layer as a standing output.
Capacity
Proactive analysis and optimisation rather than change only after complaints.
Questions, answered directly
What buyers usually need to establish
Which Meraki platforms are covered?+
MR wireless access points, MS switches, MX with Wi-Fi capability and the associated Meraki licensing.
Are WLAN and LAN priced as one service?+
They are described as two inclusion sets — Access WLAN and Access LAN — and can be taken together or separately. The applicable packaging is confirmed after scoping.
Does this include wireless survey and design?+
No. Wireless survey, design validation, migration and complex change projects are optional add-ons, not part of the standard managed access inclusions.
Start with who runs it today.
Describe the current estate, the operating gaps and the service level the business expects. Scope and packaging follow that conversation.